Frequently Asked Questions
Everything you need to know about shopping with TYDOTT
What are your standard shipping times?
We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes between 5 to 10 business days to arrive.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original condition and packaging to qualify for a full refund or exchange.
Which payment methods do you accept?
TYDOTT accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international shipping rates and delivery times vary based on the destination and local customs regulations.
How do I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature on the website from 9:00 AM to 5:00 PM EST, Monday through Friday.